Car Rental

Locauto Rome airport, dropped the car back off, slightly dirty. Locauto excepted it. 2weeks later over 300 Euros extra charge on top of rental. Apparently a slight scratch on the under side of the bumper, Where if you were to check you would have to get on your knees or even lie down to see it. How...

June 2009, we rented a car from Auto Europe for 12 days in Italy. We prepaid the car rental with Auto Europe( based in Portland Maine)on the internet with our credit card. We picked up and dropped off the car at Rome Fiumicino Airport. We picked up the car at 12:30 pm but on their form they noted...

BEWARE THE SCAM - EZ Rent A Car I made a car reservation through CheapOair & was booked with EZ Rent A Car in Orlando. At the time of the reservation I declined the insurance & was charged for car rental & check-in fees only. Because I am HANDICAPPED & cannot drive I booked the car in my daughter’s...

I am the latest to be cheated by Ujjawal packers and movers on my transfer from hyderabad to guwahati(December 2009) Am a central govt officer who unfortunately hired the services of this fradulent packers who are specialised in all sorts of cheating and frauds to enable them to siphon out every...

I booked an Alamo car in Antofayasta Chile on the internet. I accepted the web update offer (for 20 pounds) for an auto with air conditioning. When I arrived to pick up the car they knew nothing of me and finally offered me a broken down wreck (maual) with a dodgy gearbox and an empty fuel tank. I...

Being a frequent easyJet customer, I was used to rent my car from Europcar, their preferred partner. My destination is mostly Malaga, Spain. Recently I was abused by Europcar, since they charged me for a damage that was already present on the car. It was minor damage on the front spoiler, several...

I reserved car rental through National/Atesa for my vacation in Spain for 272 EU. Upon coming home I discovered that invoice I got was for 378 EU. Explanation was that this is for insurance. It was never mentioned to me in advance. Also, after five days car broke down and was towed away. I was...

Subject: Las Vegas Airport Thrifty Car Fraud Claim On June 28, 2009, I rented a car from Thrifty Car Rental Company. When I first stood in the lot looking at the car, I noted on the car Rental Damage Form all the PRE-existing damage I spotted on this car. There was damage on both the right and left...

I may have owed this bill but when I returned the car that was not what I was told. So I decided to dispute it. The car rental was in Hawaii and was resolved by faxing the gentleman below. He had his assistant call me. She gave me the company line, but when she heard that I did not receive an...

Sometime in May/2009, I booked a car through "Car rental dot com" and got a car from Universal in Mississauga, Ont. they were the cheapest and they have no shame in letting everyone know that their cars are 2007s on car rental dot com.After waiting for a long time, I was picked up at the airport by...

On June 4, 2009 we picked up a rental car at the Rome airport. We had paid for ($771.00 CAD) and ordered this car online from Auto Europe ( a company based in the U.S.) When we arrived at the Rome airport, after standing in line for Auto Europe rental (the online rental company) for 20 minutes we...

I rented a van from Enterprise in Boynton Beach, FL @ Master Auto Body while my van was being worked on @ a body shop. (GREAT BODY SHOP - HORRIBLE CAR RENTAL PLACE) On the day we were to return the van, the rental van broke down. I was 20-25 miles away from my home, had a doctor appointment to make...

Orlando Airport, Florida, May 2009 - Misleading pricing information, not given clear advance information of $10 per day fee for spouse also to drive car, only a prior mention of MAY be additional fee on their web site; we were gouged anyway, staff and supervisor completely unresponsive to our...

I had arranged a car rental with National Citer at the Roissy Airport in Paris through a third party Transhire Worldwide April 6 - April 13, 2009 (1 week). The rental was prepaid by cvoucher, but they still took my VISA credit card imprint which is not unusal in my experience. Renting a car...

I had a 9am reservation 04/20/2009 i called them at 9:30 saying I'd be at the repair shop and I needed a pick up they said how long will it take for you to get there i said 15 minutes he said ok. I waited till 10minutes to 10am to call back. Another guy said I have to see if the driver left if...

4 years ago I lease a Randavoah van from GMAC when the term was expired I took the van back in good condition, and was told by the dealer that the van was return and check out and was in good standard about 6 month the company send me a letter for $500.00 dollars and because I was unable to pay the...

4 years ago I lease a Randavoah van from GMAC when the term was expired I took the van back in good condition, and was told by the dealer that the van was return and check out and was in good standard about 6 month the company send me a letter for $500.00 dollars and because I was unable to pay the...

We just found out that Enterprise is suing us for alleged damage to a car that we rented in 2004 and that appears was sideswiped after we parked it after hours, at their office. They did not contact us until 6 weeks later, and then said that the person who logged in the car no longer worked for...

I made a reservation through carrentals.com for a mid-sized car rental. Carrentals.com booked it through Thrifty. When I got to the Thrifty counter, I was given the choice of a Ford Focus or Forenza, which Thirty said was their mid-size car. On most rental sites these cars are listed as compacts....

Recently I rented a car from Alamo in LAX with the following problems. I addressed these issues with Alamo customer service 800#. On-hold twice for 15 minutes, they were unwilling to help me. In frustration, Alamo customer service center supervisor hung-up the phone on me. The problems were; 1. I...