Car Rental

2 Weeks ago I arranged travel for my mother from Texas to Florida, and a return trip. Along with the flight, this included car rental and hotel. I arranged this with Expedia. They packaged her trip with the Thrifty agency as providing the car rental. When my mother arrived there late yesterday...

Dear Greg, Please help to resolve the issue with the recent rental… The National local office (Chile, Santiago on 01/02/2012) did not provide us the confirmed car class luxury - Van for 6 people. Therefore, the local agency did have a confirmed class car on the lot (pictures have been submitted to...

Dear Greg, Please help to resolve the issue with the recent rental… The National local office (Chile, Santiago on 01/02/2012) did not provide us the confirmed car class luxury - Van for 6 people. Therefore, the local agency did have a confirmed class car on the lot (pictures have been submitted to...

After being HOUNDED to purchase extras like toll savers, multiple types of insurance for over fifteen minutes (and repeatedly saying NO to each and ever one) at a counter in Orlando Florida I finally said "I DO NOT WANT ANY EXTRAS, I JUST WANT MY CAR. How can I do that?" The SCAM ARTIST behind the...

We rented a car from a Europcar agency in Huatulco, Mexico. With a worl;dwide company like Europcar, one would expect that there would be certain levels of maintenance of the car available. ON Jan. 25, we rented a car from this agency: first, I have to criticize myself, as I never should have rented...

I had been dealing with two very nice, very helpful employees but there was this one male "supervisor" always seemed to get his hands on the phone and was unfriendly, impudent, pushy, and impatient. And today when I called to renew my car for another week and was being taken of by one of the nice,...

My daughter's car was in the shop for repairs and I rented a car for her in Maryland. When we we looking over the car in the parking lot before accepting it, we found a small dent on the right fender. The agent told us not to worry about it. He said Enterprise only was concerned about large scale...

Don't rent at dollar rent a car in CANCUN are thieves, they put for your on the contrar a differnent time to return and when you go to return the car for the time you said you want to return they charge for you and extra day without consent. The manager name FERNANDO CASTRO PAVIA...not resolved the...

Don't rent at dollar rent a car in CANCUN are thieves, they put for your on the contrar a differnent time to return and when you go to return the car for the time you said you want to return they charge for you and extra day without consent. The manager name FERNANDO CASTRO PAVIA...not resolved the...

I don't want to receive their junk email and there is no option to opt out of their junk email list.

Had a bad experience with Europcar. Rented a car for one day, on return agent claimed that we had broken a front fog light and charge a huge amount for replacement. A detailed letter to the Europcar CEO eventually got a reply after several months but the reply totally ignored all of my points as to...

Thrifty Car Rental Customer service agent in Orlando told me that in order to rent the vehicle I had reserved I HAD TO purchase the insurance provided by Thrifty. She WOULD NOT allow me to decline insurance. Customer service agent did not allow me to read the insurance disclosure screens for...

In March 2011 I paid for a three day rental from Europcar CDG to Sarlat in SW France. When I dropped off the vehicle I told the agent there appeared to be a flat head nail in the tire but the tire was not flat. I did not know if the nail was already in the tire when I picked up the car because...

We rented a car through www.economycarrentals.com with their Italian partner LOCAUTO. When delivering the car at Bari airport there was nobody present to collect the car. Apparently we where expected to deliver the car with a full tank because after about 3 weeks my credit card showed a debit of...

On oct 11 I return the car rental from alamo from ontario airport to lax I stop by a gas station to fill up before return it after getting my bill I see I was charge for fuel, contact them by email and all I get is nothing like if they know this is usual in doing this, they wont credit me or give...

It's not often that you will read this on complaintwire, but here goes anyway. My wife and I recently had a wonderful 2 week fly and drive vacation in Scotland. I had prearranged the car rental and made sure through VISA that my INSURANCE was covered by this charge card. When we arrived at Glasgow,...

after we returned back to the UK after a holiday to spain we received a bill from Europcar for damage (which was non-existant) and the money taken from our credit card - i am in the process of trying to get it back but they deny it and say that it was damaged - never use Europcar

Made a National Car Rental reservation through carrentals.com. The clearly stated estimated cost:$67. Turned out there was a small notation: $.40 per km. Cost me $160 more than estimated. My pickup/dropoff locations were 400 km apart and thus it was clear I was going to have to pay well over $200....

Europcar MILAN malpensa airport overcharged 75 € on a prepaid rent. Credit card number has been used. On invoice is stated " autres prestations " without any explanation or reason. No phone of customer service to find. Car rental in europe is tricky business and customer/renter has no legal...

Europcar have taken £58.05 from my credit card without authorisation for reasons or purposes unknown. I rented a car via Holiday Autos on line for a short break 11/9/2011 to 15/09/2011 they subcontracted us to Europcar at Cork Airport, Ireland. The car was clean but had scratches over most panels...