Computer Scam
Complaint
Lou
Country: United States
Yesterday a phone # 1-855-763-0456 called and said they were from Premium Tech Support and wanted an ok to let them into my Internet system, I refused (they had me type in support.me and my computer screen said not to do this), I didn't.
Now this morn at aprox 8:30 I had a call from 267-354-8119 claiming they were from Premium Tech Support, I hung up and they called back and I told them to stop bothering me and I hung up again. How do they get your phone # and email address? BEWARE!!!
Now this morn at aprox 8:30 I had a call from 267-354-8119 claiming they were from Premium Tech Support, I hung up and they called back and I told them to stop bothering me and I hung up again. How do they get your phone # and email address? BEWARE!!!
Comments
in jan 2018 for $300+. They called 7/24/18 saying i had "suspicious" hacks from Russian sources to my IP addr. I pointed out that my IP addr changes every time I go on my wifi (At ledast daily). He said I was wrong so I tod him he was a crook AND I wanted my $300 back. Then he said the accounting derpt would call me right back to arrange the transfer.zzzzzzzzzzzzzzzzzzzzzzzzzzz
Long story short, I am sure they wanted access to my bank account to withdraw funds rather than depositing a refund and/or try to upsell more programs to deal with non-existent malware......or add malware just for spite. He had all the order detail, but of course refused to send a letter of explanation to my e-mail.
The number is in Alabama, but his accent was from India. Don't let anybody calling direct have access to your computer for any reason. I reported this to FTC.
driver-wizz the number put me through to PTS, i explained everything to them and asked for there help feeling very vulnerable i let them connect to my PC they took some details email address and name etc and said that would set a technician on asap. They said they would give me three years support they could upgrade my PC to windows 7 and they would install a better anti virus program on my PC. Then told me it would cost me $725.00
over £600,00 GBP was a lot of money but i felt helpless so i agreed and paid them the money. In the fortnight that followed i had been on the phone nearly every other day working with them to fix my computer and install a better anti virus and windows 7 which they did not achieve because my pc was not equipped. Eventually i said enough is enough i want a refund then amazingly they got a supervisor came on phone saying they would fix my PC once only and give me a partial refund. i thought that better than nothing said OK, I have been ringing and waiting for that refund now for over 8 weeks they make excuses every time i ring threatening them with legal action does no good can anyone advise me how to get my money back if i did not know better i would say that it was them who tried to scam me in the first place.
BUT JUST NOW THEY STARTED CALLING ME. It is about refunding me my $400 because they are closing down here in the US and going to England. They want to access my computer to find my subscription number in order to effect the refund. I am NOT letting them access my computer and have said goodbye to my money several months ago.
They were great and helped me fix may things I wouldn't or couldn't do myself . so I guess the ackmeds or hajis or whatever got over on you sorry to here but Premeum Teck support was the honest deal
The real Premium Tech Support is 877-958-7560 if you want to call them. They are in India and they have been very helpful. If they call you, you should be able to call them back and ask for the operator you were talking to. I feel your pain and I hope this info helps.