Computer Scam
Complaint
Lou
Country: United States
Yesterday a phone # 1-855-763-0456 called and said they were from Premium Tech Support and wanted an ok to let them into my Internet system, I refused (they had me type in support.me and my computer screen said not to do this), I didn't.
Now this morn at aprox 8:30 I had a call from 267-354-8119 claiming they were from Premium Tech Support, I hung up and they called back and I told them to stop bothering me and I hung up again. How do they get your phone # and email address? BEWARE!!!
Now this morn at aprox 8:30 I had a call from 267-354-8119 claiming they were from Premium Tech Support, I hung up and they called back and I told them to stop bothering me and I hung up again. How do they get your phone # and email address? BEWARE!!!
Comments
When I received their calls 3 or 4 times I began to ask them to "hold the line while I check my stove" and I leave them hanging. The calls soon stopped coming in though I still get their pop-ups telling me about viruses on my machine. Don't know what to do about that.
So for almost six months they left me alone, then about a week ago, the ads for Malware and Adware starting popping up again, telling me I had infected sites, first it was two then one, then three.. I called them again and I was on the phone for hours they suckered me into 129.95 and 1.99 for a year's security for the Adware cleaner, but wanted me to pay more then that for a lifetime, and if I did I would not have to keep paying. In addition, I am suppose to get lifetime support instead of the seven days. Also when the tech goes on the computer with you they ask what you do, which not their business, and sometimes they get upset because you question what they want to take out when its my computer.
On this second time, which was about three or four days ago, they called me last night and again this morning, saying they wanted me to call them back it was a feedback call, which was odd because they switch you to somebody else for feedback at the end of the call. They must work for commission or something, as they hard pressed to sell you something else, even though they tell you there will no more charges when you ask. They tell you that your computer needs to be protected from all these viruses. So I called them back because I was getting that Malware pop-up for me to buy it again, I already paid it for it, and wanted them to take that pop out it. They make you believe that they are there to help you. They said they would after switching me again, and wanted me to pay another 139.00 today so I could it get this security for a lifetime not a year, that anything could happen after a year. They kept going on and on, and I said fix or not. They said that is why i was getting the pop up and wanted to transfer me to another person, and have me leave my computer, I told them to get out of my computer and the guy kept going on, finally when he would not I clicked him out, and unplugged it. They were gone.... I was not going to even call them but I wanted that pop-out that I did not have before they cleaned it... I really felt like a fool, anyway I will not answer anymore calls from them ( the number says restricted, when they called, but I do those answers those I heard their voicemails) and I will just click off anything that comes through in the future, and if there is unknown charge from them I will know who it is and report it immediately
Do not go there.. I never thought of looking this place up, until now and I googled it and low and behold I saw all these reviews.. Boy I was duped... Its back on there again telling me to clear my adware and malware and secure my MAC, and then it tells you to clean it, and when you do it give you a price and tell you to call that phony number... B
Claims to be from that company. I basically sat there running him around in circle trying to waste his time for 40 minutes talking about chicken nuggets and french fries so that he couldn't scam anybody else. If you have the time and the patience to deal with these people, please waste their time.