Car Rental

I rented a car thru E-Z Rent a Car at LAX and the car was about 1/4 full of gas. No one notified me of this (and it wasn't marked on the contract) and I nearly filled the tank upon return assuming I had to return it full. So I added $50 in gas (for 100 miles driven) to my $28 car rental. After...

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Europcar charged us $59 U.S. dollars to simply give our name to the Italian transit authority. We owed less than one dollar for a tollbooth that the authorities told us to go through because we had no Italian coins. We had just arrived at the airport. We felt it was a wonderful gesture of goodwill....

I hired a europacar through easyjet when booking a flight. On arrival at glasgow airport europacar asked me to deposit 1000 pounds before i could get the car, as i did not have 1000 pounds i could not take the car. They left me stranded at glasgow airport and refused to hand back my deposit. Easyjet...

On December 18th, 2012 I hired a car at Europcar Ibiza. The pick-up location was the Airport of Ibiza, Spain. Due to several negative events in the first hours of car-rental I am totally dissatisfied. I would like to summarize those events. • On the booking agreement with Car Trawler, our middleman,...

I rented a car for a week, then ended up extending for another week and three days. I paid for the first week up front at a certain rate. I rcvd a very nice car, but I asked for the compact/economy class and this car was a class higher at a rate higher. When I called to extend I was told it would be...

• We rented a car Enterprise in Sidney, Ohio after my daughter had an auto accident due to icy roads. The person who rented us the vehicle was very polite and professional except when we went to complete the inspection of the vehicle. It was about 5:30 pm and getting pretty dark out. It was...

Reserved and paid online for a car rental for my wife. At the Miami airport they wouldn't honor it. She declined insurance, but they put it on the bill. Claimed signing credit card authorization verified it. She was visiting a dying brother so I'm sure they put one over on her. Instead of $120 for a...

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omg. Do not use this mafia company. On collecting my vehicle I noticed a huge dent that was not on the inventory. I went back to the office and they noted it on my paperwork. However one week after returning home I was charged €260 Currently trying to wrangle money back but do not hold out any hope...

Avis at Munich airport is the worst I have seen. When we returned the car, the attendant found scratches under the bumper - not visible unless you get on your knees and feel for it. It's like he knew it was there, makes me wonder how many others have paid for that scratch before me. He charged euros...

In August 2012 I hired a car from Europcar at Gibralta Airport. On returning 3 days later the clutch failed as I drove uphill. I called Europcar and they recovered me...but not to Gibralta Airport but to Algeciras. I asked to be taken to Gibralta Airport but the garage refused - they said they had...

After signing the pick-up documents I went to the delivery desk and asked a woman which convertibles I would have to choose among. She said "anyone you prefer". I choose a yellow camaro but the kiosk attender told me that for the Camaro I had to pay an extra. I preferred to take one of the Chrisler...

I have a complaint regarding the rental of a van in San Jose del Cabo, Baja California Sur, México I rented a Mini Van for 7 days to cover around 1500 km in Baja. Alamo knew I was going out to road as I will return it in another city. I had a van with 119.000 km, badly worn tires and windshield...

Booked the hire car on line thru Holiday Autos who according to Europcar did not fill out the voucher correctly. Hence Europcar debited my mastercard but failed to explain this minor detail of the voucher until I disputed the transaction. I therefore paid for the hire car twice and I am now trying...

I rented a car from an Enterprise Rent-a-car branch on 11/09/2012 because I lost my car in a flood caused by Hurricane Sandy on 10/29/2012. I received a maroon car in an extremely dirty condition. It was covered in a lot of brown mud on the exterior and had a dirty smelly interior. There was a...

On 01/01/13, BY mistake I took The National Car Rental shutter. Echen I got to the desk the lady that attendedme told about my mistake, but also she ofrered to me a cheaper car. Later on echen I reviewed it, the charge with National Car Rental was not a discount, but it was the double. I am very...

On 01/01/13, BY mistake I took The National Car Rental shutter. Echen I got to the desk the lady that attendedme told about my mistake, but also she ofrered to me a cheaper car. Later on echen I reviewed it, the charge with National Car Rental was not a discount, but it was the double. I am very...

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