Furniture

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We have only had had our sofa and loveseat two weeks and one of the manual pulls have broken on the sofa today. I have not contacted the place we bought it at so far. I would not have bought these if I had read all these bad reviews. We will see what happens.

I have a catnapper leather reclining sofa and loveseat. We have only had it two weeks and the manual pull on one side of the sofa has broken. I pulled it today and it wouldnt do anything. i am terribly upset because I wanted this furniture because it was made in America and this was my christmas...

Thank you i am returning my couch that i have had for just 2 days that is with in my 72 hour window thank you

Purchased our sofa and loveseat in 2011, and we were very pleased. We saved and invested wisley in our American made furniture, or so we thought! One button on our sofa became untufted within a month. One worries, our warranty covered the repair and we were pleased once again. Less than a year...

DirectBuy is not there to support their customers. If you have a complaint on a product that they sell, you cannot return the item and they will not work with you to get the issue resolved. I did not receive the item I ordered and I have been trying to get the right item for four years. The...

I personally have had a very negative experience with DirectBuy. I found out the hard way that they are not there to support their customers. If you have a complaint on a product that they sell, you cannot return the item and they will not work with you to get the issue resolved. I did not receive...

I was ready to plunk down good money for the monroe sectional for my sitting room off my master bedroom. Not now after reading this stuff. Yea looks and feels great in the showroom like winter gloves feel warm in the store...that is til you get outside.

Do you know directbuy of Memphis fired harriette Hancock after 7years and in the last year they have fired over 20 people. They don't care about anyone or anybody other than selling memberships

I wish i would have read all these complaints before we bought our living room group. I have a couch, brown "leather" sleeper sofa that the arm is peeling off and a chair that the back is peeling. The ottoman that I put my feet on everyday is not peeling yet. We too are not hard on our furniture and...

I wanted to ask if anyone went to the store in Brighton Mi and actually recieved their gift? WE have an appt on Sat and think we will cancel it because it sounds fraudelent. Thanks for you inputl

Cushions flattened, had to have them restuffed and now the arms are doing it. It is squeaky when you recline and leans...a real piece of junk. I thought catnapper was supposed to be top of the line, worst furniture ever...never again. Do not buy catnapper, it's expensive and falls apart.

We purchased a large sectional in November of 2011. By September of 2012, the cushions were sagging and the fabric was pilling. I do have 2 cushions on the way that I have to relace myself, but no help on the fabric. We spent $2000.00 on this and it is THE WORST furniture I have bought.We have no...

In 2003, I purchased a Thomasville desk chair (leather, $1000). In 2003 the metal undercarriage broke. I paid Thomasville to have it repaired. In 2008, the same piece broke in the same manner. The replacement cost had tripled - with me having to do the labor this time. The chair appears identical to...

I purchased a twin sleeper sofa (product number 3236455) for $2,000.01. I paid an additional $49.99 for their 7 year fabric protection cover. Prior to purchasing the fabric protector the sales lady specifically assured my wife and I that all stains were covered. Within a month of purchase we spilt...

Run, don't walk from buying this furniture. 2 yrs ago we purchased a 2-seat leather reclining sofa and an oversized reclining chair. By the time we had the 3rd sofa delivered because of defects in the stitching, leather and construction we were sorry we purchased it in the first place. But given it...

What a scam! Their 90 minute high pressured sales tactic is actually very hilarious. My spouse and I were told that if we did not sign up on the spot that we were never allowed to join. We explained that we just purchased a piece of land were going to build a house in a few months so we wanted to...

I spent about $2900.00 on living room furniture. Salesperson promised that England furniture was of better quality than Lazyboy with which I had always had satisfaction. Showed me a sofa and loveseat in the store that my special ordered furniture was going to look like. When picking up the furniture...

Calling at 10:30 at night every day for over a week..very rude and laugh when you ask to be taken off the cash call list.very shady company direct buy.

Blended leather sofa started peeling with moderate use