Furniture

Terrible quality, zero customer support!! Purchased Ashley sofa and loveseat because of their "quality" HA! Three years later, the cushions look like someone poured acid on them. Ashley will do NOTHING to stand by their "QUALITY."

Leather on seats of sofa are cracking i want results this sofa is only two and half years old i am extremly upset i paid alot of money for this sofa please contact me asap with advice or some kind of solution home phone # (516)437-4716

I also got sucked into that membership. They promise the world at the presentation. No one said anything about 8% fee. They told us that they will contact us within 6 days to give use our member ID. I had to call on the 7th day to get it from them. At that time I went on line and checked some...

Personal injury caused by Art Van Furniture June 2012

after owning the 1400.00 chair for five weeks the one side of the recliner was drooping. After further investigation I found some random parts under the chair. A plastic brace came off and it seems to be held on by a bolt with a plastic nut. ( WTF) What a cheep piece of crap part on a chair the...

I purchased a set of softers from macy's made by chateaud'ax the seams started to come apart and know the leather is peeling tried to get help but no answers.......

I puchased a brown leather sofa in July 2011, for a while now i noticed that the sofa was sagging finally I looked underneath and the frame is broken. The wood that was used is compressed wood, the worst that is used , if I would have known that the wood was not real, I never would have purchased...

I am very upset my leather couch is cracking and splitting i want something done about this the couch is only two and a half yrs old i paid alot of money for this please contact me (516)437-4716

2 of the seat cushions are cracking and splitting this couch is only 2 and a half yrs old i am extremely upset we paid alot of money for this couch and i would like it to be replaced or fixed this is not right this should not be happening please contact me my Phone # is (516) 437-4716

Wish I would have checked into this thread before buying England furniture (sofa & love seat). The sofa cushions lasted less than 3 months. The sofa felt very firm at the time of purchase but after 3 months of normal wear the cushion foam has broken down. Purchase the set from Art Van and filed a...

I got the membership 3 years ago. I paid the 5,000 membership as everyone. There is no savings as they promise. High shipping and handdling price. Takes for ever to order and have your product. NO REFUNDS for products or membership fee. People really need to stop visiting their showroom beacause...

I purchased this product because it was made in the USA. So much for that ! The cushions have broken down, fabric has shifted, and has become a topic of conversation from family members who have recently come to my home knowing that we have bought this furniture recently ( 2 years ) and have asked...

I am sick of people calling me to purchase shit from Direct Buy. If I wanted to buy kitchen cabinets or appliances I would go to them. And I'm definitely not looking for these types of products at 9:15 on a Friday night. Instead I am peacefully hanging out with my family (probably drinking a cold...

Called,service man came for wobbly table,extreme chipping of surface and pleather coming away from back of chair. Oh yeah,and water rings(yes,water rings on my kitchen table). The man came,asked me what he could do to resolve this matter. I told him to give me an in store credit and take the table...

DEAACTIVATE MY ACCOUNT

I shopped for furniture at a local furniture store that reps England Furniture. I liked what I saw so I went home and researched the England company website and utilized the customize feature to see how the furniture would look in the custom fabric I liked. I choose a brown woven fabric with a...

The sofa ends are OK but the middle cushion and part of the sofa have bottomed out in a one-person household with occasional use. Very poor quality, and it looks like no use to complain. I bought a Lazboy recliner and after a month of use, there was no cushioning left--I could feel the supports and...

the leather is spitting and appears very dry. It is also peeling a plastic like coating. This is 5 yr, very light use furniture and not what you would expect from a leather piece. Very dissatisfied.

I purchased a mattress from a local store in October 2011. By January of 2012 One quadrant began to sag. I can no longer sleep on it and had to buy a replacement 2 months after my first complaint. no one responded. I began to make a claim in July and still have not been helped. The manufacture...

I certainly should have done further research on what Sears has become. I have shopped on-line for hundreds and hundreds of living room sets as I am moving. I have looked at numerous companies and the deciding factor was Sears because of it's long and respectable All-American reputation. I called...