Furniture

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I purchased a leather sofa from Art Van in 2008. Three weeks after I purchased the product, there were already some cracks in the middle seat section. I called service to cover this since I purchased the warranty. I've applied the leather care to the sofa the day we received the product and every 3...

We bought a Chateau D'Aix White Pleiade 3 seat sofa-bed in July 2011. It is now July 2012 and we are still waiting to receive our white sofa. Let me clarify, the dealer of Chateau D'Aix in Italy where we bought the sofa delivered us a Pleiade sofa-bed approx 1 week after we paid for it, but in a...

We bought a Chateau D'Aix White Pleiade 3 seat sofa-bed in July 2011. It is now July 2012 and we are still waiting to receive our white sofa. Let me clarify, the dealer of Chateau D'Aix in Italy where we bought the sofa delivered us a Pleiade sofa-bed approx 1 week after we paid for it, but in a...

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AGARWAL PACKERS AND MOVERS DRS GROUP IS LOUSY.THEY CHARGE EXORBITANT RATES,AND GOODS ALWAYS REACH ITS DESTINATION DAMAGED.DO NOT USE THIS COMPANY.

I just recently brought a couch and a entire bedset from them Im from Chicago I never have seen them until i brought from them I have called bit my calls have not been returned please help

I had purchased outdoor furniture and one of the chairs broke, the furniture has a 10 year warranty. Macy's does not want to honor the warranty because they do not have a contract with the maker of the furniture any longer.

Avoid Directbuy and their contractor Plan by Design They offer great service upfront, but don't deliver when it comes time to install. Loretta charges a ridiculous amount for the design and then when things went wrong with the product she wanted additional money to come to the site. Direct was no...

I live in Austin, Texas and have a Sacramento phone number. I have never signed up for nor have showed any interest in Direct Buy or home remodeling because I rent. In the last 3 days I have continuously received phone calls after 10:30 pm by Direct Buy trying to schedule me for an appointment to...

Mattresses sales is the used car business of the 1960s and 70s..before protections and lemon laws. We need a Mattress lemon law in this country. I bought a premium priced Simmons Beautyrest pillowtop mattress just a few weeks ago. The first night I slept on it (I weigh less than 170 lbs) there was a...

soooooo WHY are you promised a delivery date then ALL of the sudden it's on back order from the manufacturer?? The $$ is debited from your account before you pull out of the parking lot...yet you wait months for the product. The same thing happened to my parents....except 4 months later...they were...

I joined Direct buy, Cost $4,400.00 for a three year membership. The Sales pitch is that you can save 40%. The real savings for furniture is around 20%. I just saw an Ashley sale ad for 20% savings. Everything else is about the same or higher. I went to the store (30 miles one way) to buy a TV. I...

I purchased from Mattress Giant a Simmons king size mattress style Cameron on 7/29/2010 because of indentation measuring more than 1.5 inches. On May 17, 2011 I received an email approving the warranty claim to exchange the mattress. I returned to Mattress Giant with the approval letter and replaced...

Our Simmons Beatyrest Elite is sagging in the middle and we clearly have spring impressions on our hips and shoulders. Out local Dealer Mountain Home and Mattress refuses to do anything about it and we even called the Simmons Mattress Company to try to get some information than would help. This...

My husband and I purchased a sofa manufactured by England Furniture. It is by far the poorest quality furniture that we have ever purchased in 42 years of marriage and, we have bought quite a bit. We bought the sofa from Fortin's in Winslow, ME and approached them about the matter. First of all they...

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Do not buy from bobs. Bed bugs is what your paying for!!!!!

Box 66 North Bend, NE 68649 July 1, 2012 England Company Dear Sir, We recently purchased an England sofa sleeper from Ernie’s in Ceresco, Nebraska. I am so pleased with the design and fabric that we chose for the sleeper. But, unlike any other England/Lazyboy furniture we have purchased in the past,...

Customer service is horrible!!!! DO NOT deal with Georgette! We joined in 2007 with the knowledge that a Sarasota store would be opening. In the fall of 2011 we brought a whole kitchen through them and it has been nothing but a nightmare! It is now June 2012 and we are still waiting for things to...