Satellite and Cable TV Providers
- Complaints 761 - 780 of 870
- customer service representativesI have never been so angry in my life. Not only was I on the phone with these imbeciles for 2 hours, they could do nothing for me. I am a new Direct TV customer and my dish has gone out at least 4 times already. My husband has been on the roof so many times, he should get a job with Direct TV. First...
- Unauthorized Charges for CancelationOn January 5th I called and canceled my service with Direct TV. I received my bill for January on 1/10/2010 which included the time frame 12/30/2010 - 1/29/2011. I called Direct TV to inquire what the prorated bill would be since I had canceled on 1/5/2011. I was told that prorated portion of the...
- Damage during installationThe direct tv technician who installed the television and internet service to my house cut the existing wires going to my other televisions.My mom is retired and is 69 years old, she was told that all three televisions would work properly. Im her son, Robbie who is disabled and just had time to get...
- Damage during installationThe direct tv technician who installed the television and internet service to my house cut the existing wires going to my other televisions.My mom is retired and is 69 years old, she was told that all three televisions would work properly. Im her son, Robbie who is disabled and just had time to get...
- Stop all futher orders............As reading the complaints online of this products, I see that I am not the only one that you continue to ship. The shipment that I received was shipped without my consent, charged to my chg account and there was no, NO paper work inclosed. I am disgusted with the fact that the company puts out false...
- remove and replaced dish..My name is Lucrecia Barrera and i live at 7161 East Ave #64 Rancho Cucamonga 91764... I have called your company and tell them about my complain for sending one of your employee that did not know what he was doing.. my boyfriend bought this house it was build on 2005, it's been all wired inside...
- Bad Customer ServiceI called earlier and had a guy from this company answer really rudely to me... I thought that he had asked me for the phone number and the birth date on the account so I did just that, then he said "what was that?" referring to the last numbers that I had given to him then he said " Was that you...
- "Special Offers"Here is a copy of email and response sent to directv in response for a "special offer" Thank you for your response, due to directv's automated services you should be able to find what was offered to me at xxxx xxxx xx which was basically the same package I have now at 122 Burnette Rd Marion NC...
- Poor customer and product serviceI have never had such poor customer service for such a poor product. When it rains (often where I live) service is inconsistent. If I tune into a channel, it may not be what I tune to or may give a black screen with a message informing me that I have not purchased it, even though I have. When I have...
- Lyers10/10/10 To Whom this may concern: Dear President: My name is Cindy Del Rio, My account # is 75812177 .I had an issue in Dec. with Direct TV and took it all the way to the presidents office. I was unhappy with the service, it didn’t work, had a lot of problems and a representative of direct TV...
- roof damageClaim #24786 Filed a claim for damages to my roof with direct TV July 26, 2010. I have the letter where the claim was filed for the amount of $500.00. My account #70002354. I have called and called about this claim. No one will return my calls. I took pictures and sent in the estimate and the...
- roof damageClaim #24786 Filed a claim for damages to my roof with direct TV July 26, 2010. I have the letter where the claim was filed for the amount of $500.00. My account #70002354. I have called and called about this claim. No one will return my calls. I took pictures and sent in the estimate and the...
- Service provided during a moveEarly in May I was contacted by Kent Golden (Id # 1461). Apparently the bldg super had advised him of my impending move. At that time arrangements were made whereby Mr. Golden indicated he would be at my new location on Aug. 31st between the hours of 2 and 5 pm. On August 18th, I contacted the...
- damaged carpetinginstaller drilled hole in kitchen floor torun cable from basement to tv in kitchen. Evidently drill wound around weave in the carpeting causing a run in the carpeting approximately 1/2" by 24" in the carpeting. Without repair carpeting will continue to unravel. This carpeting was installed less than...
- Lying to CostumersI was recently on the web page trying to see how the offers work out and I got into Chat in where the technician was suposed to help me out creating my new service. At the end I was told I was going to be charged $49.99 plus taxes but right away I see a charge on my account of almost $65. So I...
- Worthless customer service - Scam!This is the letter I have submitted to Dish Network: In November of 2008 I selected Dish Network as my satellite carrier. At that time I agreed to a promotion that provided the household with two receiver boxes. Only owning one television at the time, the gentleman who installed the necessary...
- Their Sustem does not work with my TVPage 1 TO: Direct TV Corporate Headquarters P.O. Box 915 El Segundo, CA 90245-0915 Copies to: ELLEN FILIPIAK, CEO DIRECT TV, Corporate Office P.O. Box 6550 6550 GREENWOOD VILLAGE, CO Greenwood Village, CO 80155-6550 Mr. Chase Carey, Mr. Michael White, President & CEO of Direct TV, INC. 2230 East...
- Lack of customer serviceI set up direct payment from my checking account, the same as I do for all utilities. Direct made an error with either the routing or account number and 'customer service' cannot correct the error, they can only accept a credit cards. So much for 'customer service'.