Satellite and Cable TV Providers

  • Complaints 821 - 840 of 870
  • Submitted by: Laurie | Comments: 0
    Did not do what they said that they could
    I ordered Direct Tv from ATT since they could "bundle" my bill. I was told that they (att) had a contract with Direct Tv and that I would have to switch from Dish Network to Direct Tv if I wanted to be able to bundle my bills for internet, phone, wireless, and satellite. Well, I was told that local...
  • Submitted by: Matt | Comments: 27
    Direct TV
    This is the EXACT same thing that's happened to me. When I signed up for the service on the phone, the rep "took care" of filing for the rebate for me. I was told that my second bill would reflect the promotional rate (34.99). When I got my second bill and it was still $60+, I called "customer...
  • Submitted by: Joseph Tucker | Comments: 3
    billed for services not wanted
    last year i called to order the NBA ticket, so i ordered it, but they then sold me on the ESPN subscription, so, same phone call, cancelled the nba ticket and subscribed to ESPN. a month later my bill had NBA ticket on it. long story short, they wouldnt take the charges off because the second it was...
  • Submitted by: URBudd | Comments: 1
    Failure to honor Customer Service promises
    I signed up via telephone for Direct TV in October. I was told by the company's representative that my bill would be full price (57.99 + tax) for the 1st two billing statements and then the promotional rate (34.99)would begin with the 3rd billing cycle. When the rate stayed the same I called to...
  • Submitted by: Robert | Comments: 2
    Get it in writing. Honest dealings... I think not!
    I have been with Direct TV for many years. Usually when the prices have risen they have been o. k. with offering perks to keep the business. I called them and said they were a little high and I needed to drop services. They offered me free Showtime for six months. I then got a bill that was a little...
  • Submitted by: cathy | Comments: 35
    Bald-Faced Liars
    After receiving an offer for Direct TV I called them and asked about their service. I asked the rep no less then 3 times what my total monthly bill would be. I really stressed the TOTAL amount. She told me it would be $44.99. I agreed to the service. I asked what day of the month the autopay would...
  • Submitted by: N Milligan | Comments: 2
    Didn't honor their sign up agreement
    Direct tv didn't honor their contratual agreement with me. When I contacted them about possibly using them instead of Comcast I told them they would need to be cheaper than $54.00 a month. They said they would charge me $29.00 for the first 3 months and 39.99 after that. I said I had 5 televisions...
  • Submitted by: Darrell | Comments: 2
    Service
    I ordered a specific package I see online, as a gift for my mom. I wasn't there when they install, and they didn't install the package I spent 45 minutes on the phone ordering! I call to inquire and I'm basically told "too bad" this is the information we had on our order, yet they had no way to...
  • Submitted by: ANIL KUMAR THAKUR | Comments: 1
    REG. DECEITNESS BY TATASKY DEALER
    I HAVE RECEIVED CALL FROM ORIENTAL NETWORK, 201, 2ND FLOOR, PANKAJ TOWERS, NEAR PVR VIKAS PURI, NEW DELHI-18 FOR TATASKY NEW CONNECTION. I MADE THE ORDER ON 22.11.2008 FOR INSTALLING AND DELIVERING THE SAME IN MY RESIDENCE AT QTR.1/72, R.K.PURAM, NEW DELHI. HE DELIVERED THE SAME ON THE BOOKING DATE...
  • Submitted by: Ray | Comments: 2
    Same as below
    Funny how that last complaint sounds exactly the same as my experience. Customer service reps are not held responsible for the contractual agreements that the company holds the customers responsible for. I for one am not going to pay for something I didnt agree to. Principal. Direct tv has the worst...
  • Submitted by: Marilyn Costa | Comments: 0
    bayside oakland gardens whitestone forest hills direct tv
    I am hoping that people will find this when they are considering getting hooked into direct tv. First of all, they tell you its a one year contract and if you have HD, you automatically get 2year contract. $480 cancellation fee if you decide to opt out -- Secondly, I live in Bayside Queens NY and...
  • Submitted by: K.K.Parekh | Comments: 2
    Your costly services charges My ID no 1011025093
    I draw your kind atention ro youe E.Mail dated 7/09/2008 in response to my E.Mail dated 6/09/2008 on the captioned subject matter.At the outset I would like to state that your above mail is quite ambiguousand can at best betermed as an eyewash only as it contains no positive assurance in regard to...
  • Submitted by: K.K.Parekh | Comments: 3
    Your costly services charges My ID no 1011025093
    I draw your kind atention ro youe E.Mail dated 7/09/2008 in response to my E.Mail dated 6/09/2008 on the captioned subject matter.At the outset I would like to state that your above mail is quite ambiguousand can at best betermed as an eyewash only as it contains no positive assurance in regard to...
  • Submitted by: Paula Blanchard | Comments: 0
    No service, charged cancellation fee
    In April of 2008 I contacted Sky Link Cable requesting that they set up Cable TV service in our home located Michigan. I told the man on the phone that we had our house up for sale and planned to move to another city in Michigan as soon as it sold. I was assured by this man that Sky Link had a large...
  • Submitted by: Dennis Howard | Comments: 1
    services termanated,waiting on refund for over payment
    I termanated my services with Direct TV in July. I had recived serval invoices saying that I am due a credit. But never recived check in mail. Spoke with customer service on Aug. 27, 2008 and was told that It takes 6-8 weeks to get my refund. I was also told that the 6-8 weeks starts on Aug.1, 2008....
  • Submitted by: Robert White | Comments: 1
    numerous telephone calls to my cell phone
    this company has called my cell phone number at least 25 times a day for the last month...they use various telephone numbers such as 909-650-9117;916-219-8161;978-570-2387...I AM GOINT TO CONTACT THE ATTORNEY GENERAL OF NORTH CAROLINA AND CALIFORNIA IMMEDIATELY...
  • Submitted by: andrew | Comments: 2
    Over Charge on HD
    I have been a subscriber to Direct TV for 8 years. For the past 7 years I have subscribed to the NFL Sunday Ticket and for the past 3 years to MLB Extra Innings ( also started to buy the Hocky package last year). I am also a 3 year subscriber to their HD programming ( monthly charge of $15.00). So,...
  • Submitted by: cindy | Comments: 2
    no sound
    I HAVE BEEN WITH DIRECT TV FOR 6YRS AND WE GOT A UP GRADE TO THEIR HD RECIEVER..I HAVE HAD NOTHING BUT TROUBLE.THE SOUND GOES OFF RIGHT IN THE MIDDLE OF YOUR SHOW,I HAD TO RESET IT 7 TIMES TODAY.CALL IN AND THEY HAVE SENT SOMEONE OUT,HE SAYS IT IS IN THEIR PART.CALL ON THE PHONE AND THEY SAID IT...
  • Submitted by: Jack Watson | Comments: 1
    How do you get a problem fixed?
    I have been dealing with Dish Network for months now. We are on our 3rd receiver and we are waiting for our 4th. Dish admits to their continuous mistakes. It's so bad, they have offered 2 months of Showtime for free and 1 month of our usual bill for free. What good is this when we can't even watch...
  • Submitted by: Kiana Roberts | Comments: 2
    How can I complain about service I don't even get?
    Direct TV is hands-down, without a doubt, the worst company I have ever had the misfortune of dealing with. I live in an apartment building, our service goes out at least twice a week, Direct TV will never come and fix it. I would say that I don't have service more often that I do. I have five or...