Car Rental

We have hired a car whilst on a short visit to Poland from Europcar's Wroclaw Airport office. The whole rental fee was prepaid in advance. The service at the airport was smooth and had no problems with the car. The nasty surprise was awaiting us at home when we returned to the UK and found out that...

I left my driver's blue disable badge in the car I returned to North Terminal Gatwick, I returned the car on the 03.10.2012 at 05.30 parked in bay No 3. When I realized my mistake I phoned customer's service the next morning to ask if they would check the car for me, since that call I have sent 2...

I used to rent from Sixt - Stockholm / Norrköping since I don't have a car at the moment. Today I received a bill for my last rental and I found that they are over charging me with approximately 1000 SEK "around 100 euro" for 1 extra day. I compared the bill with the previous weekend bill where I...

Get to the car rental place and they demand an insurance card from my car. The asshole at the counter gives me the fax number to have the card sent at 7 pm and my insurance company( even thorough after hours) agrees to fax it. But he kept on picking up the fax line. I know it's hard to find even...

Dear Sir, The subject vehicle needs to be maintained as desired because its bad maintenance is causing terrible problems for me during the visits. I have communicated the problems to the concerned persons repeatedly but there was no needful response from them. The tyre is in a very poor condition...

Email i got... ACS INC acs.legaldepartment.inc@gmail.com 6:37 AM (2 hours ago) to bcc: me CASE FILE: HK5874 LOAN INFORMATION DUE AMOUNT-$985.45 LOAN COMPANY- ACS In-corp. You are going to be legally prosecuted in the Court House within couple of days. Your SSN is put on hold by US Government, so...

dear sir hamare pas apaka ak message aya tha jesame hamare mubail no. ko 1.6 caron rupaya ka vijeta gho sit kiya gaya hai hamara nam _ satyanarayan verma add village daud pur post gangapur di_ varanasi u.p. 221302 mob. no. 7398495155 age_28 year old

We have also had a bad experience with Europcar. Wrong car, was given a small car which couldnt cope with any mountains or hills, which in Spain is a bit difficult. We got told i could be an additional driver for free which was great, so we added my details. Since retunring we have been charged £9...

We picked up car from Orlando airport around 11:30 pm drove couple miles to hotel; next morning headed to Kennedy Space Center on the way there car hard to keep in road and then tire light came on. Returned car and tried to explain to employee problems with car; she didn't want to hear about it and...

I rented a Mercedes 220 from Avis at Barcelona airport on 11th August 2012. I had pre-booked and paid for this specific vehicle back in March through my husbands preferential workplace scheme. On arrival at the airport I was told I couldn't have the booked car but could have a BMW 520. I said I had...

My wife and I recently hired a car to drive around England. On collecting it the first thing I noticed was that it was dirty and in particular the rims being dirty with brake dust. However when you want to get going you tend to keep quiet. Supposed damage to the left front rim could not be found but...

Dear all I have rented a car from muscat airport from the 20th to the 23rd of sep and when I returned the car I had a query about the price and there was a gentleman (Omani) helping me in very nice way and there was another man sitting behind(Indian) called fayez who jumped from his chair and even...

Formal complaint on behalf of Budget Lions Park office located in Calgary, Alberta, CANADA. We planned a trip away for the weekend of Friday 21st September until Sunday 23rd September 2012. We booked a car online through budget.ca on Monday the 16th September to make sure the small compact car we...

Firstly I booked and paid for a golf to be ready at 11am. I waited in the shop for 25 minutes before being dealt with, when there was staff sat in the office, they said the staff were not trained and only drivers, I heard one of the staff doing a booking over the phone, so a lie. The golf was not...

pay for my insurace in the usa but the insurace' but i was told that the insurace was no good in germany by the agency in frankfurt .so i end up paying $799.00 .so iam trying to contack someone at cheapoair so we can talk about my money that was tooking out for insurace in the usa .all i can get is...

Good morning I was in Nice for a week and i've rent a car from Europcar.I returned the car yesterday to Europcar at the airport of Nice, but due to some problems of the system,as i was told, the money that was kept from my credit card as an insurance still haven't been credited to my credit...

i rented a car through carfrental.com...never again. i gave them my amex number and i received a confirmation number. nothing that carrental.com said was in agreement with payless car rental (pittsburgh) the treatment from the local payless person was rude. "I really dont care what carrental.com...

I rented a car from Enterprise to take my son to college in 2010. when i arrived at the rental site at prescribed time the agents told me no car was available. they drove me to a nearby location and i waited for over 1/2 an hour for the a car to arrive. when the car came in... they just brought it...

Europcar stroke me as a very disorganised company since our first phone conversations. I had to repeat to the same or/and different people the date of my arrival and my requirements. Despite that I decided to do business with them. It was Europcar afterall. The agreement was to call them upon my...

I was on vacation in Puerto Rico. I was involved in a car accident where I was rear ended while stopped in heavy traffic. At the time of rental , I chose not to pay for their insurance because I have active FULL insurance coverage of my own (Geico). I verified with my insurance beforehand and was...