Furniture

We bought England furniture from York Furniture Gallery in Rochester NY in February. Upon delivery on May 18th, we noticed that the fabric was very stiff. We found out that it had been backed with a 'rubberized' stabilizer', which wasn't on the store sample and made the furniture very uncomfortable....

I was told that you are great by Ashley furniture store. Even if I do not believe in this kind warranty I agree on it. Everything is great until you need help and then they need this paper, and this paper and forget about you. Well I am not happy about, NOBODY EVER CALL BACK, AND FOR GOD BIT TO FIX...

My Mom purchased the lazy boy England sofa and right away the cushions got all rumpled up and looked just goofie. She lives in the house alone and is a small woman, and I'm appalled that Lazy Boy would even put their name with England on such a junkie couch. This is a hideabed also and you would...

August 17, 2013, I bought a recliner sofa and a computer desk from Ashley's furniture store in 561 Route 46 West, Fairfield, NJ. They were delivered to me damage by their delivery guy and I refuse to keep the damage furniture, Upon delivery i called the store and now they are telling me that their...

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Do not buy leather sofas that have leather from Chateau d Ax . I purchase these sofas from Robinsons -May. in less than a year the leather started ripping and stripping really bad. We purchase 4 pieces. When I called to complain no one wanted to be responsible. I had to purchase new sofas again...

I've been bed shopping for 6 months, and saw a bed that I liked at Furniture World Superstore. Since January, the marked price tag has been $699. F.W.S. had advertised a storewide 50% off sale, so when I went to actually purchase the bed I was expecting a price of around $350. The price tag read...

I purchased the Visa Vera Modular Chateau dax sofa back in 2008, since I've had the sofa, the coloring has yellowed in the back and it's not from the sun. I've contacted macys several times since I've had the sofa and mind you, this is far back as 2008 and Macys wouldn't do a thing! I called...

Purchased a power sofa and cair 1/1/13. When it arrived there was a hole in one cushion and the basting stitching hanging out all around another cushion. Told store to take it back, did not want the leather if it tore that easily. Chose their highest grade material. When the new sofa appeared it had...

I purchased a 3 piece leather set with a 3 year extended warranty in 2010 at Rooms to Go for my new home. Until this year ,I didn't realize I was sold a blended leather set instead of REAL Leather until I talked to a Brandon Petty from Rooms To Go about resolving my complaint. Mr. Petty stated that...

I'm so dumb! To think a bright gal like me bought a "Italian Leeaattherr Sofa and CHaiR! Boy imagine the surprise the realize after 2.5 years the wonderful crap I bought was, well.......umummmm was crap! But the sales man was from Macy's, I respected and trusted the Macy's brand....another blond...

I purchased a sofa and 2 chairs in march of 2013 the legs on the sofa keep bending in even though we tightened them it continues to do the same thing I am afraid some one will fall and get hurt. I will never buy this brand again . its too bad they don't have a complaint line where you can call and...

I am complaining can not get any assistance from your personnel. My wall unit was defected and the shelf fell off and dented the furniture. They sent a person out to take pictures a month ago. Nothing has been done. When I call I get the run a round. My crystal candy dish was shattered because of...

STAY AWAY FROM THIS COMPANY, WHEN YOU ARE READY TO BUY THEY TAKE 50% DEPOSIT AND IN THE BOTTOM THEY CLEARLY WRITE NO REFUND BY HAND. I SHOULD HAVE REALIZED THAT THIS IS A SCAM. I ORDERED MY BEDROOM SET 2 MONTHS AGO SO THAT I WILL HAVE MY STUFF ON TIME. IT IS SUPPOSED TO BE DELIVERED TOMORROW. ONCE...

This is in fairness to all.....I am a Catnapper chair dealer and the product has been outstanding in every way. The product has been so good I considered running an ad stating "You'll never need a service call and if you do, it will be free." You can pay more money and assume a higher risk with...

My catnapper sofa recliner is very comfortable but it was a year old in July the same month July 2013 Material on both end recliners started peeling off it is awful looking. I purchased this sofa from Village furniture store in Lousa , va. I was told it was top of the line I paid a little over a...

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Deep body impressions afterward pnly a few weeks. Company will not refund money. Junk...DO NOT BUY SIMMONS MATTRESSES.

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I have been itching for months I thought I was going crazy then I notice that the furniture had some white little things I took it to an expert they told me it was mites and it has not stop the company bobs furniture say they don't sell furniture with bugs which its a lie I hope you can help