Furniture

We bought the bonded leather. Nothing but problems. The 'leather' has puckered and peeled. We have replaced several cushions (had to purchase from Jackson Furniture) since original purchase in 2011. For complaints call 423-961-7330, but there is no remedy!

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I also paid $1900 for 3 seater adn 2 seater which made 3 years this month and the 3 seater is peeling on the arm, head rest and seat. We it first started peeling I figured it was a defect and would be covered under the warranty. But of cause the upholstery was only covered for 1yr. It is day light...

I purchased a14 piece dining room table and chairs along with a computer desk all on the day, our salesman said he checked and having them both delivered the same day would be no problem at all, well...I got to the front to fill out paper work and the desk was on back order, funny how it wasn't when...

We bought a Catnapper recliner sofa and loveseat for almost $2,000 less than 2 years ago. After about 18 months we noticed the bonded leather fabric beginning to bubble and crack. Now we have large peeling spots on the headrest and back areas of all 5 seats that we are embarassed for anyone to see....

I ordered some chairs that I needed right away because they were in stock. Only Black Furniture called me back a few days later and said they did not have those chairs in stock, so I picked another one. They called back again and did not have those in stock. I ended up canceling the order. But, they...

I purchased a bedroom set in Avenue Furniture on 2/16/13 . Everything was fine till the bed collapsed in the middle of the night while I was sleeping !! I personally went in the next morning which was 7/15/13 and spoke to the secreatary and she told me " depending on how the bed is ,we will give you...

I've been complaining about the sofa and loveseat I purchased for months now. They are literally coming apart. This started just months after having the couch. After getting no where with several calls to Jackson Furniture, I complained to the TN Better Business Bureau. Finally, I got a call back...

My wife and I joined the club a little over a year ago and were lied to. At that time we were in the process of purchasing a home so we weren't interested in anything that could hinder that. The guy who signed us up told my wife and I that this membership would not go on our credit report (Lied)....

Worst warrenty company ever... I have beed dealing with this company over 6 months and still have not received anything!!!!!!!!!! I called again and was told that I needed to wait another couple of days.. How long dose it take to get parts for a broken couch? They sure didn't take their time to get...

NEVER buy anything from them! I bought my coach from R&F WestSide for more than $3000. The leather was supposed to be 100% genuine. HOWEVER, in _less than a year_ it started chipping and tearing!!! While the quality of leather was obviously of the lowest quality, I had their insurance - they offered...

Shivsagar chawl, comm no.-1, tanaji nagar, kurar vlg, malad east, mumbai-400097

Be very careful when purchasing furniture at Macy's! 22 months ago I spent over 7000.00 on a sectional and recliner for my TV room. Last week the recliner stopped working. It is now stuck in the recline position. My husband and I are both small business owners with no children in the house,...

can you please send someone down to fix this problem,purchased sofa and love seat a year ago, was not a cheap couch...I have had sofas and loveseats for many years, never ever saw this happen..please please help us...looking forward to hear from you..marlene rothman 561 488 3617thank you I advance...

We purchased an England sofa from Mishawaka Furniture in Indiana in April 2012. The cushions collapsed the first year and we called the furniture store before our warranty was up. The salesperson wanted to replace the inside cushion and told us that we could get replacement cushions every year for...

After saying I would never purchase furniture from Art Van again due to them not standing behind my sister's Natuzzi leather couch, I was encouraged by a salesman at Art Van in Warren, Michigan last December to make a second purchase. Boy was I an idiot. I found a very attractive brown couch and...

I purchased a leather couch with matching chair, I also bought the table and lamp. I liked how they displayed the whole set on the floor in the store. I purchased the furniture new and had it delivered. The second week I noticed the glass table was crooked. The service repairmen came out made some...

I went to pick up furniture on the shipping dock which was damaged. To make a long story short, they refuse to admit it is damaged and refuse to give my money back even though I never accepted it or took it from their shipping dock. I went to court against them and they never showed. The judge...

They are rude and do not stand behind their products.