Furniture

After only owning this sofa for a week and a half the foam is going flat and the material is sagging. The company I bought it from Big Sandy will not take care of this problem, telling me this is normal wear. The sofa has a ten year warranty. I can not imagine what it will be like after a couple of...

We got this promotional offer from Direct Buy saying we have won a complimentary 2days/ 3 nights stay at Great Wolf Lodge, Williamsburg..Each time we call them, they insist it is a couple's promotion and no kids allowed..which is so sad..To top it all, when I checked the reviews on internet, I...

I have a Simmons Beauty rest mattress. Firm on one side plush on the other.( dual comfort ). SAGGING ON BOTH SIDES. i WAS TOLD BY A PERSON AT SLEEPY'S THAT IF YOU CAN FIT A QUARTER UNDER A BROOM HANDLE IF IT IS LAID END TO END OVER MATTRESS IT IS A DEFECT. I CAN FIT THE QUARTER ( UPRIGHT ) AND MY...

I bought leather sectional (later I found out it was Chateau D'ax) from Macys, our 3 kids grew up on it, all I have to do is to wipe with wet cloth when need it. After 8 years it was like new condition, no sagging, no stretching. Sold it cause we moved and our new liv. room no designed for...

SCAMMERS BEWARE! We fell for nice and relatively cheap sofas they offer on their websites, placed an order in November 2012, confirmed max delivery time was 10 weeks. Sales representative kept coming back with different type of excuses, which should have really opened our eyes, but because we...

I have never contacted this company, never made any type of inquiry, never indicated that I was interested in whatever they have to offer. They call us at least 4 or 5 times a month even though our telephone number is in the national "Do Not Call" registry. Is there not some organization that can...

We are extremely dissatisfied with our recent purchases from Thomasville of Augora Hills, CA both with the quality of the products and the post-sales customer service. It is appalling to me that after having spent over $11,000 on products that seem to be of good quality in the showroom but are of...

Thom's Fine Furniture treasures who sells on Ebay under the user name of shelovestowrite is a person you should not get involved with unless you are asking for trouble. In fact if you can give negative feed back for them. Listing all the negatives would take to long, anything you could think of in...

DO NOT buy Direct Buy. Say bye bye to your money & customer service!!! We were treated like crap! We obtained a cracked head board back in November 2012. It is now May 2013 & I am still dealing w/ this issue!!! First it took months & months of me hounding them for a resolution to the problem. Then I...

we bought leather set and the dark brown leather is comming out and it's an orange color now on the arm rest the seating area head restit's like wherever we sit or touch the leather is not holding up at all. This leather is only 3 yrs. old! The store where we bought said our warranty is up which was...

I beem used direct buy markham,this experisence is a nightmare for me ,the owner and all the manager they have terriable servise and attitude.i just bought a house on april ,we make decition to remodling the whole house,my husband had direct buy menmber almost 6years,he barely to use it cause if you...

I bought furniture from the Ashley's store in Lubbock, Texas. This company has been by far the worst that I have ever done business with. They have never once called me back like they say they would so I have to call several times a day, which I receive a different answer every time I call. I have...

As many of you know Lightgreydesign has multiple complaints. Seems like they have a new company called rugspantone.com. Same address as light grey design and I looked up the ip and it is also owned by light grey design. They ripped me off and never sent my purchase. The company never answers the...

I purchased a couch with recliners on both ends. On the right, where my elbow hits, it is coming apart. We bought it and another large chair back in 2011. Its just over 2 yrs old and its coming apart. Bought the extended warranty and so i had a tech come out and take pics and he said it looked like...

My mother saw the ad and we decided to go together. We were convinced this was a good deal as we live in very poor conditions and nobody ever helps us, we thought, Yes! we been approved they are going to help us! we were so excited! They told us that we could split the cost and soon would be able to...

Ashley Furniture delivery men arrived at our home this morning and would not bring a bedroom set into the house unless we signed a damage waiver, exonerating them from all responsibility to our walls, floors, carpets and ceiling. This is both absurd and nowhere to be found in the purchase agreement...

Please any body got a lawyer these people will not stop calling and they are rude

I purchased these pieces from Macy's on 12/26/2010. The love seat is losing color by the handle that makes the seat recline, by the headrest and by the back and by the seat itself. The sofa does not have the same problem. There are no children in the house - just one person, me. As far as I'm...

We purchased a leather sofa bed made by Chateau D'Ax and sold by Macy's about 18 months ago. The sofa was expensive so we also purchased an additional warranty from Macy's. The sofa was kept in a room that we barely use and the bed was used ~6 times over the last 18 months. After minimal use, the...

We purchased a leather sofa bed made by Chateau D'Ax and sold by Macy's about 18 months ago. The sofa was expensive so we also purchased an additional warranty from Macy's. The sofa was kept in a room that we barely use and the bed was used ~6 times over the last 18 months. After minimal use, the...