Satellite and Cable TV Providers
- Complaints 501 - 520 of 856
not coming out and fixing there mistakeon 4/13/13 john form directv came out an installed diectv and unhooked rosemary intenta w/o permission now she has no t.v. we both been calling and complaining and they say there no record of it. they just waitng for the 30 days of installment so they can bill be for there screw up i do not or ever...
ScammedI cancelled my services with dish over 2 months ago. So I wake up this morning and check my email and they have taken out $262.50 out of my account without my authorization so I called to speak to a supervisor and she hung up on me. So when I started to rant and complain about taking them to court...
promised and didn't deliverI ordered direct tv by phone. I asked the sale guy could i get Lexington Ky. local channels in my area instead of West Virginia. I told him it was a must or i'll stick with what i have. He said it wouldn't be a problem and to tell the installer when he got there. I told the installer and he informed...
Predatory contract practicesIn July of 2010 I purchased services from Directv and had to sign a 2year contract to receive the services. I have not been very happy with them but I have found that all companies with simular services are just as bad. This past February (2013) I decided I had had it with all cable and satalite...
rented moviesI cancelled my directv account, the got a bill for 5 movies and 2 adult movies which we never ordered, They credited two movies. My question is how long those movies would stay on the recordings button? Can they only be watched once?
Got charged for PPV shows that weren't orderedJust like everyone else on this Blog, I never have phone lines connected to any of my Directv receivers simply because the phone jacks are too far from any of the machines. But when I cancel services from Directv after 10 years of active service, they claimed I have $270 worth of PPV shows viewed in...
moving and promotional up gradewe moved from one home to another using the same account #. Direct TV disconnected our service at the old home instead of moving my account. They wiped out 14 years of history with the company and started us off as new customers at the new home, therefore we were not entitled to the upgrades for the...
The worlds worst customer serviceFirst you call and they drop the call after you are on hold 10 minutes. That's standard operating procedure. Happens each time. Then they overbill you. Try straightening out that mess. Frank (ID number 100675527) promised it was corrected. Confirmed my $300 credit. But guess what never shows on my...
Techncal problemFor teh past month, whenever I hit the search routine, the system freezes and needs to be unplugged from the wall and reinstall. This takes 45 minutes. I have complained several times and they give me this 45 minute wait solution each time. I am paying the service fee extortion charge which was...
Worst installation evercontacted Directv to install service in my home. On April 2, 2013, the technician they sent, Joel Unger, damaged my home. Because I have had installations done in previous homes, I know that, prior to starting a job, the DTV technician must have a home owner endorse some kind of paperwork. He didn't...
Overcharging and taking back disputed chargesI discontinued their services because of overcharges, disputed them with credit card company and got half the money back. When they started courting me to come back, with lower contract, freebies, etc, I should have ignored them. A month later, after disconnecting, I went back. They took back the...
direct tvYo hize un pago por el sistema autimatico de direct tv por 80 dlls para no ser desconectado el swrvicio eso paso un sabado lo cual no hay manera de equivocarme pues lo hago cada mes al lunes me dwsconectaron y llame me dijeron que nunca recibieron mi pago y wells fargo mi banco les faxeo el estado...
DirecTV unethical billing practicesThis is a complaint about Direct TV and their unethical business practices. Several weeks ago I received a phone call with an offer to upgrade, at no charge for a limited time, for additional channels. I refused the upgrade as I wasn’t interested in more channels and I did not want to have the...
Damage during installSpoke with customer service rep on 3/26/13. During installation, installer drug ladder across back of house leaving a black mark along the stucko and bent copper pipe on hose bib. I would like this repaired. Thank you.
Stole money from my accountI signed on for a package of 250 channels for 35 dollars a month, but every bill I got was 48 dollars or higher, never got the right equipment for 3 rooms, never got HDTV till they changed equipment 5 times in the first month, I settled on paying 52 dollars a month after 6 months of bill issues but...
treating loyal customers badMy name is greg otero I have had directv for a long time I called century link/directv to see how much it would be to add internet once I got the amount I told the lady tht I hhad to think about it she said u don't want to loose this promotion so we can add internet and after u talk to your wife...
Customer ServiceA little story about my experience with Direct Tv. My story starts when I signed up with Direct TV and they offered me free NFL Sunday ticket. I told them that I was not a football fan and had no interest, they told me that I would not be billed for it and it would be removed. After a couple of...
Dish keeps turning off every 5 minutesMy dish network keeps turning off every 5 minutes exactly. We called customer service and they said "no one else has called about the issue." And just told us to wait until the problem goes away... We can't record anything either. What to do?
RoofI put a metal roof to keep rain out putting holes on it does not help me I spent a great deal of money