Car Rental
- Complaints 261 - 280 of 575
- taking 543.04 pounds with out showing any evidence of damage to a car that was hiredHi I wish to loge a complaint against Europcar car hire Rental agreement number 135637728 which was rented from Edinburgh airport on the 10\10\2013 at 2056 and dropped off in Aberdeen airport at 0545 hours on the 11\10\2013. complaint I received the invoice from Europcar hire on the 13.10.13 two dat...
- Additional chargesWe rented from Europcar in Cyprus for one day (seven hours). The rental charge ended up being double the original quote. The skanky agent talked fast and didn't answer our questions, acting as though he was in a big hurry & we were a bother. At the end of the day, we left the car in a small, crowded...
- unable to obtain copy of invoiceIn Late September I rang Europcar on 0871 384 1087 to request a copy of an invoice for a car hire made In Lesotho from 24/09/13 to 03/10/13. The representative said it would take 10 days to organise-it is now more than 3 weeks and the web page does not function to allow me to print a copy on line.
- Unfassbar schlechter Zustand vollgeschissenHabe mir von Sixt einen Leihwagen genommen. Auf dem Rücksitz war noch Hundescheiße. Die Vermietung sagte, das sei normal.
- FRAUDULENT AND CHEATINGI had hired a car on 2 consecutive weeks(22/9 and 29/9 2013) from Europcab Reading. Throughout the journey there wasnt any problem and no accidents(major and minor) . While returning the car, I checked thoroughly and found everything to be ok. And since I returned the car on 22/09 after 8 pm( it was...
- Very bad customer service and car in dangerous conditionWe made a prepaid reservation of a small 4x4 over the internet for our holidays in Oman. As expected, the reservation was confirmed and my credit card was charged. When we arrived at the Europcar counter at Muscat airport, they told us that they made a mistake and gave our car to someone else with...
- damaged vehicleDear Enterprise, My name is Cory and I have been a loyal customer over the past 7 years. My wife and I rent about 8 vehicles a year from your company. In addition to the vehicles we rent my wife runs a bed and breakfast where she has to constantly suggest car rental services to travelers. She on...
- Unfair annual charge.I've been charged for annual membership 89.10 today(doesnt matter I've got rights to stop my membership(they've been offered 90 days free membership).I've tried to stop it couple of days ago and they've called me with promise(from Zip Car customer service)no charge 'till June 2014. In the same time...
- Charged for damage I didn't causeCould I recommend to everyone that YOU SHOULD NOT use Europcar for any car rentals! I recently hired a car to drive from Heathrow to my local airport and delivered the car in perfect condition. Three days later I received a bill for nearly £400 for repairs for a scratch. The car company gave me...
- InsuranceI took out travel insurance with the Australian RAA with the sole purpose of being insured in a hire car. When I landed in Dublin airport at approx.5am I went to the Europcar Hire desk and was told loud and clear that UNDER NO CIRCUMSTANCE was I covered unless I bought another insurance from them. I...
- Fabricated damageDon't rent from EZ! Scam..!!I I returned a rental at Dallas/Fort Worth...and had the fortune of being billed $786 extra some 45 days later. The story and details are VERY LONG. The short story- They "or their designee" busted the windshield in order to have it replaced! They do NOT return calls,...
- Company motto seems to be: Lie Your Ass Off AlwaysReserved a manual, diesel, VW Golf for a two-week driving vacation in France. Reserved it two months ahead of time. Of course when I arrived to pick up the car they had neither diesels nor manuals. They make a big deal about all the models you can choose from but you basically get whatever they feel...
- charging our cridet card almost double the priceOur confirmation no 24700414us4 I already rent the car and deliver it with no problem. They should charge our card 278.18 €. Our bank statement showed that they chsrged us 528.45 € on 23August!!!! Please consider the matter as urgent
- ComplaintOn Friday September 6, 2013 Me and my daughter went into your Enterprise rac facility in Portland, OR NE Burnside, My daughter wanted to rent a car. The manager there helped us (he is the same one who helped me before) when my company TriWest had a corporate account, she gave him her license,...
- Bad customer serviceHello, I needed a car to go from Montauroux, France to Nice airport. I have an account on europcar website with all my details related to driving license/id with issue/expiry date. I made a payment online for one day car rental 2 days in advance. When I went to the shop to get the car they told me...
- Car rental ripoff!I have used other car rental company's many times. This is the second time I have used them. The first time the no name car rental company was way off the airport on a shuttle with no way to reach them and no return directions. It took hours to return the car. This time the car was supposed to be in...
- Stay awayThere is a reason this company has the lowest rates. Stay away. Only one customer service representative so the line wait was long. Having had plenty of time to observe the check in process while in line, it is long, tedious, and repetitive. Mid afternoon, all they had were mini vans, no cars.
- 500,000 Pounds PrizeI have recived your kind messege from number 03421398803 telling me that your mobile number has won 500,000 pounds in 2013 shell intl mobile draw in london to claim your prize, send your detail on e-mail spc13@live.com .. So i have submitted my particular as above kindly reply me further and oblige....