Furniture

3 yrs ago I purchased a mattress from jc penny, My wife and I have back pains and when we shopped for one we thought it would be a good idea to purchase a good one, so with the help of the sales lady at jcP we brought a spring air with pillow top, since it was such a tall mattress the sales lady...

3 yrs ago i purchased a mattress from jc penny, My wife and i have back pains and when we shopped for one we thought i would be a good idea to purchase a good one, so with the help of the sales lady at jcP we brought a spring air with pillow top, since it was such a tall mattress the sales lady told...

i to will never buy England sofa again!! the pillows are attached are either over-stuffed and under stuffed.. the frame is the most worst quality of workmanship i ever saw and the store i purchased it from, had a person come out and help the sofa look better.. i have learn my lesson, don'y buy...

We purchased the Spring Air Corsicana mattress on December 11, 2010. On 2/14/2011 we made a complaint to the JC Penney store and they have since sent us a "warranty packet). We are waiting for a response from the store.

On January 5, 2011 my bedroom set was delived by my delivery person. After opening the furniture boxes, delivery man stated to me that the furniture was damaaged. I immediately call Direct buy warehouse personnel Mike Reynolds(Supervisor). I was told by Mike to take a picture so he can send to the...

After our bed was 4yrs. old it got dips on both sides of the mattress. With a HUGE lump in the middle. We aren't big people either!! They fixed twice now and once again were having the same problem. It's hard coming up with money to buy a purchase with this expense and then to be very disappointing...

We purchased a leather sectional at Arthur F Schultz in Erie,Pa. It was a pricey piece of furniture for us but we were assured we were buying quality that will have lasting beauty. We had the sectional delivered and noticed areas of the leather were discoloring and streching. Schultz sent service...

We ordered a piece of furniture from urbanhom.com (they recently changed their name to lightgreydesign but any urbanhom web link will take you there) and it took over six months to arrive. When it did, it was not the same thing we ordered and missing a $200 piece. Just Google their name and you will...

I ordered a bedroom (mistyle) for my daughters christmas on December 03. I was assured it would be available for pickup on December 16th. I live 100 miles from their distribution center. After numerous phone calls and no return calls from salesman and managers at 1773 S 300 West -Salt Lake City, UT...

Today is January 3, 2011. We purchased a new ENGLAND sofa, chair,and ottoman which was delivered a couple of days before Christmas 2010. The cushions are a horrible mess- they do not fit well, sink into the frame when you set on them and are flattening out! The fabric cover slips all the time...

I wish I had found this site a week sooner but I was so sure that we would just go check it out and think about it that I did not check anything. Like everyone has said-we were pressured and told if we did not sign up "right now" that we could not do it any other time and could not get into the...

I'd like to save you time if you're considering a trip to Direct Buy (any city, any state). When you call the number on the ad, an agent wants to set up an appointment. The agent makes it sound imperative that you show up (which is the polite thing to do on your part), but the agent makes it sound...

Based on the repeated complaints about the cushions on England's furniture, I did some research. I contacted Dr. Furniture, an local independent furniture repair company and asked about furniture cushions in general and their experience with England's products specifically. First, the man who has...

Just wanted to thank those who took the time to not only post their experience with chateau d'ax but also submit their research on the product. I extend my heart felt sympathies to the folks that were fleeced. I just purchased the "Dylan" dbl recliner sectional group from Macy's in Ga. It was on...

We bought a couch/loveseat from Ashley furniture after 6 months it started falling apart. The frame separted from the legs. We had a Ashley rep. come out and take a look at it and he actually said " It's falling apart because Ashley furniture is terrible, its built to be replaced. It does not...

Uh oh, after reading all the complaints about Chateau d'Ax, I'm worried. I ordered a lovely 3-piece sectional from Macy's. It was regular $4,300 but on sale for $2,200 with tax. I'm considering canceling my order.

Uh oh, after reading all the complaints about Chateau d'Ax, I'm worried. I ordered a lovely 3-piece sectional from Macy's. It was regular $4,300 but on sale for $2,200 with tax. I'm considering canceling my order.

The fact is that the Italians are not producng these sofas anymore.....but they have been given to chinise who produce these sofas much cheaper ....always in Italy .... taking away the work of the Italians labours who cost more and do a better job....verusu the " cheap" chiniese labour in...

folding table on special a month ago, still not in i worked for zellers in newmarket and know for a fact they get one in to cover their ass. i want the table owen sound custer

The material on the sofa, and the chair wrinkles. Your techs have changed the cushion twice,and it wrinkles still. I have been dealing with the customer service representative Shirley, and she has been wonderful, and very helpful, but she informed me that she does not have the power to change the...