Furniture

Today is January 3, 2011. We purchased a new ENGLAND sofa, chair,and ottoman which was delivered a couple of days before Christmas 2010. The cushions are a horrible mess- they do not fit well, sink into the frame when you set on them and are flattening out! The fabric cover slips all the time...

I wish I had found this site a week sooner but I was so sure that we would just go check it out and think about it that I did not check anything. Like everyone has said-we were pressured and told if we did not sign up "right now" that we could not do it any other time and could not get into the...

I'd like to save you time if you're considering a trip to Direct Buy (any city, any state). When you call the number on the ad, an agent wants to set up an appointment. The agent makes it sound imperative that you show up (which is the polite thing to do on your part), but the agent makes it sound...

Based on the repeated complaints about the cushions on England's furniture, I did some research. I contacted Dr. Furniture, an local independent furniture repair company and asked about furniture cushions in general and their experience with England's products specifically. First, the man who has...

Just wanted to thank those who took the time to not only post their experience with chateau d'ax but also submit their research on the product. I extend my heart felt sympathies to the folks that were fleeced. I just purchased the "Dylan" dbl recliner sectional group from Macy's in Ga. It was on...

We bought a couch/loveseat from Ashley furniture after 6 months it started falling apart. The frame separted from the legs. We had a Ashley rep. come out and take a look at it and he actually said " It's falling apart because Ashley furniture is terrible, its built to be replaced. It does not...

Uh oh, after reading all the complaints about Chateau d'Ax, I'm worried. I ordered a lovely 3-piece sectional from Macy's. It was regular $4,300 but on sale for $2,200 with tax. I'm considering canceling my order.

Uh oh, after reading all the complaints about Chateau d'Ax, I'm worried. I ordered a lovely 3-piece sectional from Macy's. It was regular $4,300 but on sale for $2,200 with tax. I'm considering canceling my order.

The fact is that the Italians are not producng these sofas anymore.....but they have been given to chinise who produce these sofas much cheaper ....always in Italy .... taking away the work of the Italians labours who cost more and do a better job....verusu the " cheap" chiniese labour in...

folding table on special a month ago, still not in i worked for zellers in newmarket and know for a fact they get one in to cover their ass. i want the table owen sound custer

The material on the sofa, and the chair wrinkles. Your techs have changed the cushion twice,and it wrinkles still. I have been dealing with the customer service representative Shirley, and she has been wonderful, and very helpful, but she informed me that she does not have the power to change the...

I had ordered three direct T.V boxes not knowing the exact date of order. The installation man had came while I was at work and my wife and kids were hear. While I arrived home, my wife was not happy with the serves. The installation worker had made a big hole in my big book shelf to put the cord to...

I wish I read the reviews on this site before I placed my order. DO NOT do any business with this company, they have no idea what the meaning of customer service is. I placed an order for dining chairs back on 6/10/10 and was told to expect delivery in 6-8 weeks. Well, like all the other reviews on...

I Just bought my bed In Feb/2010 and it now September and my bed broke. They had someone come and take pictures of the broken bed and told me that these bed are no good.....he even said if he would fix it that it would brake again so he suggested to add something extra so it shouldn't happen again....

we bought we thought was a beuitiful sofs ,chair and ottman. its only ayear and a half ,the buttons fell off, it is showing wear. but the thing that i dislike the most is the pillows won't stay on the sofa. they keep siding off when you are setting on it. you feel like you are sitting in a hole.

We purchased an England funiture set for our living room. We waited over 3 weeks because we changed the color on the furniture. We have had the furniture for over 2 weeks the pillows are awful.The pillows do not line up with at all on the sofa or love seat. I went to the store on 9-7-2010, to tell...

We purchased an England funiture set for our living room. We waited over 3 weeks because we changed the color on the furniture. We have had the furniture for over 2 weeks the pillows are awful.The pillows do not line up with at all on the sofa or love seat. I went to the store on 9-7-2010, to tell...

We purchased our membership a dozen or more years ago and our yearly fee is $99 but we recieved no bill this year. Now as I try to contact the Hoffman Estates location it is GONE. I don't know if another location took over the memberships IE Lake County [Waukegan Illinois] or if our membership is...

We purchased the spring air back supporter mattress and box springs in the middle of May,2010. It is now the beginning of August,2010. We purchased this from Mattress Inn in Spring Hill,TN. I called them today to complain that our mattress was sagging and was told that in order for them to send...

I would like to add to all the other complaints... this is not worth the money. They lie, they don't follow through with what they say they are going to do, and they don't save you money! NEVER waste your money on this scam.