• Complaints 781 - 800 of 907
  • Submitted by: Bette Darosa | Comments: 0
    not in stock
    The article of furniture was on page 19 of the past weeks flyer. Upon going to numerous stores, noone had it in stock. It had been advertised at 50% off. Now it is in the coming weeks flyer at 30% off. What is going on here. It seems to me that this is sime sort of scam to get patrons in your store....
  • Submitted by: Darin | Comments: 5
    Poor Customer Service
    The as-is/no return policy at Ashley furniture is horrible. I purchased a bunch of NEW items, one of which was a sectional sofa. Upon delivery yesterday, the sofa would not fit down the basement stairs, so it was returned. I contacted Ashley about the issue and they said I could come in and pick...
  • Submitted by: Christie Taylor | Comments: 0
    broken chairs, 5 deliveries to bring 2 rooms of furniture and never delivered a bench
    I purchased 2 rooms of furniture from Ashley Furniture Homestore in Sugarland TX in October 2010. right after the furniture was delivered 3 legs of the kitchen table broke... the bolt snapped off and broke off in the hole... and when I went to check the damage there was a sign to not tighten the...
  • Submitted by: Suzanne | Comments: 0
    Order Not Received
    I purchased a Maldives coffee table from the Home Decorators Collection in November of 2010 and it still has not arrived. After repeated attempts to ascertain the order status I have not been given an adequate response. Moreover, I cannot even find my shipping status online when I use the link...
  • Submitted by: Susan Prusator | Comments: 3
    poor quality
    I sure wish this forum would have been here 2 years ago when we purchased our England furniture. At that time I looked for reviews and couldn't find any online. I was told by the seller that this was a great quality brand, but have had so many problems with it, and I will never buy England again....
  • Submitted by: Michael | Comments: 4
    ENGLAND FURNITURE TWO THUMBS DOWN
    I bought a sofa and chair from a vendor in Upstate, NY. It's been 3 months. I have emailed and called the company without any response. They have a contact person; a bill.woods, who doesn't answer emails, and apparently doesn't answer calls either. I went back to the vendor to put a stop to my order...
  • Submitted by: D Stark | Comments: 2
    Refund
    I have no complaint about the sales personnel or any of the other people in the store in Pflugerville Texas. My complaint is with company policy. I placed an order for furniture and paid with my debit card. For personal reasons I cancelled the order and asked for a refund. I was told it would be 8...
  • Submitted by: ERIN MARIBITO | Comments: 2
    POOR DESIGN
    wE BOUGHT THE ENGLAND SECTIONAL. THE PICTURE SHOWED CORNER SECTIONS TO BE TABLES/BBOKSELVES. tHEY ARE FABRIC COVERED USELESS PIECES THAT DO NOT FIT TOGETHER CORRECTLY WITH THE CORNER ARMLESS SECTION. tHEY HAVE CUP HOLDERS UNDER THE ARMRESTS WHAT ARE NOT ACCESSABLE. WE HAVE THE STORE COME OUT TO...
  • Submitted by: Alva Jackson | Comments: 3
    Leather Couch
    After noticing a small tear/rip in the cushion that got bigger, I contacted the 7 year warranty company. A technition came to my house to inspect the damaged leather couch. He determined that there was a flaw in the leather. Macy's said that there was nothing they could do, as their manufacturer...
  • Submitted by: bea guenther | Comments: 0
    falls apart
    Hallo I did buy a armoire about 3 years ago.I just moved and the thing just fell apart. I also bought a second one 3 month ago, thinking I have a set. The leg was broken in the box. I spend $438 plus tax on two broken items. I am very disappointed. I have pictures and the bills. The lower drawer...
  • Submitted by: linda | Comments: 0
    non delivery of purchased items
    Placed order for furniure in November and here it is March! No one at their entire company seems to know what happened to the piece ordered! They have our money, but we have nothing and do not know when we will get it. No one is able to find out just where the order is and when we will receive it!...
  • Submitted by: joe | Comments: 0
    warranty on spring air matteress
    3 yrs ago I purchased a mattress from jc penny, My wife and I have back pains and when we shopped for one we thought it would be a good idea to purchase a good one, so with the help of the sales lady at jcP we brought a spring air with pillow top, since it was such a tall mattress the sales lady...
  • Submitted by: joe | Comments: 1
    warranty on spring air matteress
    3 yrs ago i purchased a mattress from jc penny, My wife and i have back pains and when we shopped for one we thought i would be a good idea to purchase a good one, so with the help of the sales lady at jcP we brought a spring air with pillow top, since it was such a tall mattress the sales lady told...
  • Submitted by: janet myers | Comments: 3
    england
    i to will never buy England sofa again!! the pillows are attached are either over-stuffed and under stuffed.. the frame is the most worst quality of workmanship i ever saw and the store i purchased it from, had a person come out and help the sofa look better.. i have learn my lesson, don'y buy...
  • Submitted by: Gayle Schroeder | Comments: 0
    The mattress has Indentions of 2 1/2 on both sides of the bed
    We purchased the Spring Air Corsicana mattress on December 11, 2010. On 2/14/2011 we made a complaint to the JC Penney store and they have since sent us a "warranty packet). We are waiting for a response from the store.
  • Submitted by: Sandra Washington | Comments: 4
    Damage Furniture
    On January 5, 2011 my bedroom set was delived by my delivery person. After opening the furniture boxes, delivery man stated to me that the furniture was damaaged. I immediately call Direct buy warehouse personnel Mike Reynolds(Supervisor). I was told by Mike to take a picture so he can send to the...
  • Submitted by: Margaret McKian | Comments: 0
    Big dips on both sides of the mattress and we aren't big people!!!
    After our bed was 4yrs. old it got dips on both sides of the mattress. With a HUGE lump in the middle. We aren't big people either!! They fixed twice now and once again were having the same problem. It's hard coming up with money to buy a purchase with this expense and then to be very disappointing...
  • Submitted by: Vincent | Comments: 2
    poor service/quality on leather sectional from England
    We purchased a leather sectional at Arthur F Schultz in Erie,Pa. It was a pricey piece of furniture for us but we were assured we were buying quality that will have lasting beauty. We had the sectional delivered and noticed areas of the leather were discoloring and streching. Schultz sent service...
  • Submitted by: Jim | Comments: 4
    Six months to deliver the wrong item
    We ordered a piece of furniture from urbanhom.com (they recently changed their name to lightgreydesign but any urbanhom web link will take you there) and it took over six months to arrive. When it did, it was not the same thing we ordered and missing a $200 piece. Just Google their name and you will...
  • Submitted by: Scott Eastman | Comments: 0
    Screwed up order, wont make it right.
    I ordered a bedroom (mistyle) for my daughters christmas on December 03. I was assured it would be available for pickup on December 16th. I live 100 miles from their distribution center. After numerous phone calls and no return calls from salesman and managers at 1773 S 300 West -Salt Lake City, UT...