Furniture
- Complaints 821 - 840 of 907
Lazy Boy has contempt for customersWe have purchased lazy boy products for years with no problems. This year I developed a disability and purchased a very expensive lazy boy lift recliner. It has been just five months since the purchase and the motor that controls the leg rest and lift motion stopped working. A repairman came a week...
Not Been able to get call detail on electronic media like emailHi, I am Jasjeet and i want to get my call details of my mobile number 987685128 to be send to me as email or any other electronic media. Please help me in this. Thanx...
Deliveryorder furniture 7 weeks ago still havent recieved it getting the run around when there are going to get it here
Catnapper Recliner SofaCatnapper Furniture is Jackson Furniture out of TN. They are marketed on several online sites. I oredered mine from livingincomfort.com. They are also complicit in this complaint. They may even be in the scamming business together. I ordered the sofa On Feb 10th of this year and promised a 3 week...
Customer Service and Furniture Delivery is horribleI purchased a desk in early March and was told 2-4 weeks for delivery - 8 weeks later I was calling regularly and told they were in the warehouse in LA and there was no chance to get one anytime soon. Then I was called back and offered a desk from the showroom in Yuba City for $50 off (I am still...
False advertizing and misleading costomersThey tell you that you will and can buy for as much as 50-to-75% off of retail mark-up,when I was going online in 2006 to check the companys'web site there was always either a discontinue of what I wanted or if I went to the show room to look in the books I could not find what was in the cataloge....
Direct Buy MembershipWe attended the seminar by Direct Buy. We were shown movies depicting the wonderful savings on furniture as compared to retail prices. It was a 2 hour seminar of nothing but high pressure sales. We sucumbed when they told us if we left before joining, we would have to pay a lot more for our...
HelpHi there; Last night, my wife and I fell for the late night,(we were there 3.5 hours)pressured sale and signed a contract with Direct Buy. After feeling uncomfortable and doing some research today, I immediately regret it. I live in Ontario and I understand that there is CPA 2002 however there is a...
Poor Quality and Company commitment to stand behind their productI purchased a Chateau D'Ax leather sofa in August 2009 from the Fine Furniture Gallery in Kennesaw Georgia for $1200. In April, they sent a technician to install additional heavy duty straps to support the cushions that were sagging. They assured me that this fixed the problem. We even video taped...
I paid for what; Direct Buy ShreveportI just tried to revoke my husband and I membership with direct buy and they told me that in the state of Louisiana that I only have three days to cancel a binding contract. This wasnt outlined in the contract and I wasnt aware of that. We havent even been members for 30 days and they dont want to...
praise on customer serviceBased on the model number and date of purchase, the fabric was no longer in the lineup and yardage inventory had been depleted, however the company offered to send new cushion foam at no charge. I wanted to thank England Furniture for the cushions. I received them yesterday. If there is ever a...
quick warranty resolutionThank you for your guidance in replacing our cushions for our sofa and chair which was under warranty with your company. We worked with Furniture Plus in Hudson New York and within less than 2 weeks we have the replacements and they look great. We appreciated the way we were treated both by your...
AS IS policy stinks!I think that Ashley Furniture's "As Is" policy is unfair to consumers. If you purchase anything off their showroom floor ( i.e. lamp, rug, decoration), you may not return it under any circumstances. I attempted to return a rug and two lamps that still had the Ashley Furniture price tags on them and...
Poor Fabric QualityI purchased an England Furniture Sofa on Dec 19th. Already the fabric on the cushions is splitting in several places. Obviously the fabric is really poor (although it seems ok in the store). Now we are stuck in a cycle of replacing cushions over and over again. The attached back cushions are also...
Quality and Customer ServicePurchased England set (Fernwood) in 9/08 and have had nothing but issues. I've had cushions replaced and even sent the furniture back for spring repairs. We still feel like we're sitting in a hole after 10 minutes. Just got off the phone with a rep and they said they've done everything they're...
Leather sofasWe purchased a leather sofa and loveseat made by Chateau D'Ax and sold by Raymour & Flanigan. The sofas were extremely expensive but we considered them an investment. Leather is supposed to get better with age and last 2-3 times as long as upholstered furniture.Our couches certainly have not...
poor qualityAfter 8 months ( bought in april 2009) these famous sofas began deteriorating- the leather is creasing, the foam has faded so much that you feel like sitting on the floor, the leather beneath is hanging to the floor. we had them replace the foam but after a week it was even worse! now they told us...
no savingsLets start out by saying i have been a member of direct buy for over 15 yrs. Direct Buy started out as United Consumers Club then switched to Total Home, then again as we know it as Direct Buy. When we joined the membership was a little over 1000.00 if i remember right. After we first joined we did...
Sketchy from the top downSon of DirectBuy founder says he was forced out of dad's company CLAIMS AGE DISCRIMINATION IN FEDERAL LAWSUIT Story Discussion By Dan Hinkel - dan.hinkel@nwi.com, (219) 852-4317 | Posted: Thursday, January 21, 2010 12:00 am | 1 Comment Font Size: Default font size Larger font size HAMMOND | The son...
joined Oct 17, 2009Have not found any savings, after visiting their show room and filling out purchase form, they informed us 5 days later that the orignal product purchased for 630.50 would now cost us 980.50. After adding on freight, handling and taxes this would be more than the local furniture dealer. Have...