Furniture

I purchased this sofa to last for years!! When it was delivered I knew there were problems the first time I sat on it. I knew why they didn't have exactly what I ordered in the store. It's a three piece sofa with a recliner on one end and a chase (spelling?) on the other end. The chase end also...

In November 2009 I ordered a Broyhill sofa and chair from Greeley Gallery Furniture store. I had a specific requirement that I needed since I am a short person -- a seat depth of no more than 20". These two items were listed as having seath depth of 20". In mid-December these items were delivered to...

I've noticed a lot of sites with a ton of complaints against Direct Buy. I live in Carmel, Indiana and I recently joined a company called DIRECT PLUS. Direc Plus is very similar to Direct Buy except, Direct Plus only charges $75 to join!! My husband and I joined and we have purchased numerous items...

I had the same issues with sagging mattress and poor "no" customer service. Company went bankrupt - warreny company as well. Its all a scam. I DID CALL JCPENNY Customer Service (Where I purchased my mattress) and they were aware of the Spring Air issues - they no longer carry the brand but they told...

IN JUNE OF 08 I PURCHASED A SLEEPER SOFA FROM A LOCAL FURNITURE STORE THAT WAS MADE BY ENGLAND FURNITURE. I TOO WAS TOLD IT IS A DIVISION OF LAZY BOY. WE CAN HARDLY SIT ON IT, YOU SINK DOWN AND THE CUSHIONS HAVE FLATTENED. ONCE YOU ARE ON IT YOU CAN'T GET UP!!!I CALLED THE LOCAL FURNITURE STORE AND...

I purchased a living room set for about $3500. After 1 1/2, one of my pillows needed more padding and one of the hand rests, the leather was peeling off. It took them 1 week to come out to look at it, and another week to send someone out to pick up the furniture.After 13 days, they brought back the...

The following submitted with the author's permission and it is in reference to the 5700 Theater group. I wanted to tell you that we just put the theater seats in this past weekend and I must say I have a problem…these seats are so comfortable, I can not stay awake long enough to finish a movie. I am...

You got it. Another lousy mattress from a lousy company that doesn't honor their warranty. We bought a Spring Air Back Supporter pillow top mattress about 9 months ago. After only about 3 months, it developed sink holes on both sides with a big hump in the middle. As a result, we now wake up every...

November 11, 2009 Last week my "New" furniture was delivered. The product was from The England furniture Comapny. It consisted of a Sofa, Chair and Chair and half. The tuffed backing on the sofa was coming apart. the pillows on sofa & companion chair were uneven, poorly sewn together! The legs on...

purchase srping air mattress on nov/07, file a complaint on dec/08, because their mattress sagg, i was told the mattress was going to replace after i gave them $150.00 for delivery, and that never happend.

My sister purchased a lift recliner made by Lazy Boy. She paid 1500.00 for this chair. When the chair goes back to the recline position, the foot rest does not come all the way up, so you are laying back with your legs going into a down position that makes you start sliding out of the chair. while I...

Please stop your phone calls to Fred or Lynda Stephens. I did not complete filling our your forms as I discovered there was a fee connected. We have registered with the Do Not Call through the FCC, and if your calls do not cease by 10-15-09 you will be reported to the FCC. Thank you in advance for...

I feel stupid that I did not check this site before I went in for the open house and signed up for membership. I signed for Silver Membership and the Sales agent told me that I have access to 700 suppliers (Vendors). Two days later when we went to buy some items and filled out the order form they...

We waited for our furniture for over six months and when it was delivered, everything was wrong! They sent part 3 pieces that were from our order and the rest was not what we ordered. All of the cushions were the incorrect color. Did I mention that they have the worst customer service department!...

hi unfortunately i view this website very late as i sign a contract with DB mid of august 2009 as at that time the sales person clearly said that the finance dept will not check credit history because beta financing is from direct but and everyone approved for that.they did not took any of my jobs...

We bought a Springair Mattress two years ago with a 15 year warranty. After about 1 year we had body indentations on either side of the mattress where we sleep. We rotated the mattress every 3 months but that didn't help. I called Harry's Furniture where we purchased it and they came right out and...

I saw a commerical on Direct Buy, looked them up online and filled out the form to set up a visit. I knew something was wrong when the Employee stated that we would need to set up a time and spend 90 minutes, for info on the store. Who needs info on the store? I have been shopping for 45 Yrs, I...

Is Regency Furniture at 2450 route 22 east, Kenilworth, NJ 07033, Phone (908)964-2680 one of the stores you supply? If so , I placed a order for a chair and matching pillows on 4/18/09. I received the chair without the matching pillows. To this date I have not received the pillows and Regency...

This is our third mattress replacement purchase from Mancini's Sleepworld in Modesto, CA. They talked us in to "upgrading" our mattress (a.k.a. spending more money for a better mattress to avoid problems.) We upgraded to a Chattam and Wells, which we were told was the "BMW" of mattesses, and Spring...

We bought a bedroom set approx. 3 months ago, and we are not able to get the smell out of it. we contacted the store, and they stated, its wood smell, and most customers like it, to us, and our friends, it smells like formaldehyde. The store will not take it back , or exchange, due to no defect....